Orders close every Friday @ 12:00 for delivery/collection on Tuesday. Out of Whk deliveries are on Wednesdays.

[vc_row et_full_width=”true” et_row_padding=”true” css=”.vc_custom_1605520781454{padding-top: 0px !important;padding-bottom: 0px !important;background-color: #f6f6f6 !important;}”][vc_column][et_banner text_color_scheme=”light” title_size=”large” title_color=”light” subtitle_color=”custom” text_position=”h_center-v_bottom” text_alignment=”align_center” image_id=”4811″ title=”FREQUENTLY ANSWERED QUESTIONS” subtitle_color_custom=”#ffffff” subtitle_background_custom=”#ffffff” text_width=”75%” text_padding=”0%” paragraph=”We get asked an array of weird and wonderful questions, we’ve broken down the most frequently asked to help you get to know what we do at Namibian Farmers Online. We have a total open door policy with every part of our process, so if you have a burning question that is not featured here send us an email to hello@namfarmersonline.com or give us a call on +264 81 820 9870 and we’ll be happy to help.”][/vc_column][/vc_row][vc_row css=”.vc_custom_1605532063437{padding-top: 10vh !important;padding-bottom: 6vh !important;}”][vc_column][vc_tta_accordion c_align=”center” active_section=”b”][vc_tta_section title=”Q: Do you have a minimum order?” tab_id=”1605531268772-0afb3602-879b”][vc_column_text]

A: Yes, we currently have a minimum order of N$50

[/vc_column_text][/vc_tta_section][vc_tta_section title=”Q: Do I have to sign up?” tab_id=”1605531268790-2ae5dab8-6b9c”][vc_column_text]

A: No, there is no sign up required before making a purchase, you can shop right away. However if you do sign up, you can save your favorite items, cart and checkout details and come back to it later and receive our best offers.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”Q: When can I order?” tab_id=”1605531530439-ede658f6-36fd”][vc_column_text]

A: Anytime (the advantages of being online), we deliver the items the next Tuesday.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”Q: What are the delivery charges?” tab_id=”1605531712120-ccacb23e-9045″][vc_column_text]

A: Standard (areas in WHK) N$50, for areas and regions outside of Windhoek please see prices and areas here or proceed to check out and select your delivery area.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”Q: Where do you deliver?” tab_id=”1605531758491-5a58bb8b-01b4″][vc_column_text]

A: All over Namibia

[/vc_column_text][/vc_tta_section][vc_tta_section title=”Q: When do you deliver?” tab_id=”1605531793311-7a4a34f4-531a”][vc_column_text]

A: Every Tuesday for Windhoek areas and Wednesdays for ‘out of Khomas’ deliveries.

[/vc_column_text][/vc_tta_section][vc_tta_section title=”Q: How will a Namibian Farmers Online Box arrive?” tab_id=”1605531831202-3a39fd07-5325″][vc_column_text]

A: When you receive your NamFO order, it will arrive in one of our recycled cardboard boxes, branded and sealed. Swap your packaging for a discount with each order see our Free Packaging Return & Recycling Policy!

[/vc_column_text][/vc_tta_section][vc_tta_section title=”Q: What if my order is incorrect, damaged or poor quality?” tab_id=”1605531861014-9b5e87f1-59ab”][vc_column_text]

A: If you spot any defects…

Simply follow these 3 steps:
1.Snap a picture
2.Keep the products with defects aside,
3.Email/ Whatsapp us within 2 days after the delivery date and we will get back to you as soon as possible and
if applicable we will make sure to replace or refund the items.
[We will not be liable if it is emailed to us any time after the stated period]


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